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SC15-529 Principles of Hospitality Management(文景書局)

現貨供應 ISBN: 9781779569035 Year: 2026  Price: US$ 120.00
Author: Israel Tinoco Cajiao
A b s t r a c t


The hospitality industry thrives on service excellence, cultural awareness, and operational efficiency. Managers must balance customer satisfaction, staff performance, and business sustainability in a competitive environment. Principles of Hospitality Management introduces the core concepts and managerial practices that define modern hospitality operations. The book discusses service quality, guest relations, human resource management, and financial control. It also explores marketing, technology integration, and sustainability in hospitality settings. Combining theoretical understanding with real-world examples, it provides students and professionals with a strong foundation in managing hospitality enterprises and delivering exceptional guest experiences.


SC15-529 Event Planning and Destination Marketing(文景書局)

現貨供應 ISBN: 9781779569059 Year: 2026  Price: US$ 120.00
Author: John Ericson A. Policarpio
A b s t r a c t


Events serve as powerful catalysts for tourism, attracting visitors, shaping destination identity, and stimulating local economies. Effective event management and marketing require creativity, strategic thinking, and collaboration. Event Planning and Destination Marketing explores the processes involved in conceptualizing, organizing, and promoting events that enhance a destination’s appeal. The book discusses stakeholder coordination, sponsorship management, digital marketing strategies, and event evaluation techniques. It also examines the role of events in branding and community development. Through global case examples and practical insights, it offers a roadmap for professionals seeking to create memorable and marketable event experiences that strengthen tourism destinations.


SC15-529 Hotel and Resort Management Strategies(文景書局)

現貨供應 ISBN: 9781779569066 Year: 2026  Price: US$ 120.00
Author: Deepak Juyal
A b s t r a c t


Hotels and resorts form the backbone of the hospitality industry, offering experiences that define travel satisfaction and loyalty. Managing such establishments demands operational expertise, service innovation, and strategic leadership. Hotel and Resort Management Strategies provides an in-depth exploration of modern hospitality management practices. The book discusses front-office operations, revenue management, guest services, and sustainable facility design. It also addresses human resource development, quality control, and technology-driven service enhancement. By combining real-world examples with management theory, it equips hospitality professionals and students with the skills to optimize operations, exceed guest expectations, and achieve long-term business success.


SC15-529 Emerging Trends in Hospitality(文景書局)

現貨供應 ISBN: 9781779569097 Year: 2026  Price: US$ 120.00
Author: Israel Tinoco Cajiao
A b s t r a c t


The hospitality industry is constantly evolving in response to technological advancement, changing consumer expectations, and global trends. Keeping pace with these shifts requires innovation and agility. Emerging Trends in Hospitality highlights the latest developments shaping the modern hospitality landscape. The book discusses digital transformation, experiential travel, sustainability initiatives, and post-pandemic recovery strategies. It also explores personalization, AI-driven service models, and wellness-focused offerings. Combining industry insights with research-based perspectives, it provides hospitality professionals and students with an understanding of how emerging trends redefine guest experiences and operational strategies worldwide.


SC15-529 Event Management(文景書局)

現貨供應 ISBN: 9781984619280 Year: 2026  Price: US$ 180.00
Author: Maisie Doyle
A b s t r a c t


Outlines the event planning lifecycle, including needs assessment, budgeting, and venue selection.
Details logistics coordination-scheduling, vendor management, and on site execution-to ensure seamless delivery.
Presents risk assessment, contingency planning, and post event evaluation methods to measure success and inform improvements.


SC15-529 Customer Service in the Hospitality Industry(文景書局)

現貨供應 ISBN: 9781984619259 Year: 2026  Price: US$ 180.00
Author: Colton Sanders
A b s t r a c t


Outlines the customer service lifecycle, emphasizing first impressions, personalization, and relationship building.
Presents tools and techniques for effective communication, problem-solving, and conflict resolution with diverse guest profiles.
Highlights service recovery protocols, guest feedback systems, and continuous training methods to uphold service excellence.


Food and Beverage Management in Hotels(文景書局)

ISBN: 9781984619266 Year: 2026  Price: US$ 180.00
Author: Lottie Haines
A b s t r a c t


Outlines the organizational structure, roles, and responsibilities within hotel food and beverage operations.
Discusses menu planning, inventory control, cost management, and service standards in hospitality settings.
Covers guest experience management, staff training, and quality assurance techniques to enhance service delivery.


Hotel Front Office Management Essentials(文景書局)

ISBN: 9781984619273 Year: 2026  Price: US$ 180.00
Author: Nolan Barber
A b s t r a c t


Covers the organization and roles within the front office, from reception and reservations to concierge services.
Guides through check in and check out procedures, guest registration protocols, and payment handling for accuracy and security.
Explains revenue optimization techniques such as room allocation strategies, upselling, and managing overbookings.


Principles of Kitchen Management(文景書局)

ISBN: 9781984619648 Year: 2026  Price: US$ 180.00
Author: Jude Atkinson
A b s t r a c t


Outlines organizational structures, staff roles, and workflow design for efficient kitchen operations.
Explains cost control measures covering food costing, portion control, and menu engineering.
Covers procurement strategies, supplier relations, and inventory turnover optimization for fresh ingredients.


Fundamentals of Culinary Operations(文景書局)

ISBN: 9781984619655 Year: 2026  Price: US$ 180.00
Author: Isabelle Wyatt
A b s t r a c t


Details standard cooking methods-dry, moist, and combination techniques-and their impact on food quality.
Explores menu planning principles, recipe standardization, and yield management for consistent output.
Covers equipment selection, kitchen layout considerations, and ergonomics for chef safety and productivity.


Food Production and Service Techniques(文景書局)

ISBN: 9781984619662 Year: 2026  Price: US$ 180.00
Author: Bodhi McLean
A b s t r a c t


Describes batch versus continuous production models and their applications in commercial kitchens.
Examines plating, garnishing, and service timing to optimize presentation and guest satisfaction.
Details banquet and a la carte service protocols, including coordination between kitchen and front of house staff.


Hygiene and Sanitation in Kitchens(文景書局)

ISBN: 9781984619679 Year: 2026  Price: US$ 180.00
Author: Eliza Rowe
A b s t r a c t


Introduces food safety regulations, HACCP principles, and sanitation standard operating procedures (SSOPs).
Covers personal hygiene practices, cross contamination prevention, and proper cleaning of surfaces and equipment.
Explains microbial testing methods, pest control strategies, and documentation for compliance audits.


Kitchen Safety and Risk Management(文景書局)

ISBN: 9781984619686 Year: 2026  Price: US$ 180.00
Author: Archer Sweeney
A b s t r a c t


Identifies common kitchen hazards-slips, burns, cuts-and preventive measures to reduce incidents.
Details safe handling of equipment such as knives, slicers, ovens, and deep fryers.
Presents emergency response protocols for fires, chemical exposures, and first aid procedures.


Introduction to Restaurant Setup(文景書局)

ISBN: 9781984621733 Year: 2026  Price: US$ 180.00
Author: Markus Hoffmann
A b s t r a c t


Guides readers through location selection, kitchen planning, and licensing requirements.
Covers menu design, staff hiring, and daily operations.
Includes insights on cost control, supplier management, and customer service.


Introduction to Event Planning Business(文景書局)

ISBN: 9781984621788 Year: 2026  Price: US$ 180.00
Author: Milan Petrovi?
A b s t r a c t


Provides foundational steps for organizing weddings, corporate events, and parties.
Discusses budgeting, vendor coordination, and venue logistics.
Highlights marketing, timeline management, and customer satisfaction.


Hospitality in the Age of Artificial Intelligence(文景書局)

ISBN: 9781834410258 Year: 2026  Price: US$ 165.00
Author: Sunil Kabia
A b s t r a c t


The hospitality industry is undergoing a technological transformation as artificial intelligence reshapes operations, guest interactions, and service delivery. From chatbots to predictive analytics, AI is redefining what it means to create personalized and seamless guest experiences. Hospitality in the Age of Artificial Intelligence explores the integration of AI in hotels, restaurants, and travel services, emphasizing innovation, efficiency, and emotional intelligence in customer engagement. The book discusses automation in operations, datadriven personalization, and ethical considerations in digital hospitality. It also examines workforce adaptation and the evolving role of human creativity in an AIdriven service landscape. Offering both strategic and humancentered perspectives, it presents a forwardthinking vision of the future of hospitality.


Digital Innovation in Travel and Hospitality(文景書局)

ISBN: 9781834410531 Year: 2026  Price: US$ 165.00
Author: Maria Rellie B. Kalacas
A b s t r a c t


Technological advancement continues to redefine how travelers plan, experience, and evaluate their journeys, transforming every aspect of the tourism and hospitality industries. The integration of digital tools enables personalization, operational efficiency, and enhanced engagement. Digital Innovation in Travel and Hospitality examines how emerging technologies such as AI, virtual reality, mobile platforms, and blockchain are reshaping travel experiences. The book discusses digital marketing, data analytics, and customer relationship management within the context of a connected tourism ecosystem. It also explores sustainability and cybersecurity in digital transformation. With global examples and strategic insights, it serves as a guide for industry professionals adapting to the future of smart hospitality.


Hospitality Marketing in the Experience Economy(文景書局)

ISBN: 9781834410555 Year: 2026  Price: US$ 165.00
Author: Merly Fiscal Arjona
A b s t r a c t


In today's experiencedriven economy, travelers seek meaningful engagement and emotional connection rather than transactional services. The hospitality industry must therefore design experiences that blend authenticity, innovation, and storytelling. Hospitality Marketing in the Experience Economy explores marketing principles tailored to experiential consumption in hospitality and tourism. The book covers experience design, branding, customer cocreation, and digital engagement. It also discusses how emotional value and sensory appeal influence consumer behavior. Integrating marketing theory with casebased insights, it offers practical tools for creating memorable guest experiences that build brand loyalty and competitive advantage in the modern marketplace.


Hospitality Workforce: Training, Retention, and Satisfaction(文景書局)

ISBN: 9781834410579 Year: 2026  Price: US$ 165.00
Author: Deepak Juyal
A b s t r a c t


A motivated and skilled workforce forms the foundation of successful hospitality enterprises, where service quality directly impacts guest satisfaction and business performance. Managing human capital effectively ensures employee engagement and retention in a highly dynamic industry. Hospitality Workforce: Training, Retention, and Satisfaction explores strategies for workforce development, including recruitment, skill training, and leadership cultivation. The book discusses motivation theories, workplace culture, and employee wellbeing. It also highlights digital learning tools and performance evaluation systems. Through researchbased approaches and realworld insights, it equips hospitality leaders with frameworks for fostering loyalty, competence, and service excellence among staff.


EcoLodging and Consumer Preferences(文景書局)

ISBN: 9781834410586 Year: 2026  Price: US$ 165.00
Author: Maria Rellie B. Kalacas
A b s t r a c t


Environmental awareness has shifted consumer behavior toward more sustainable accommodation choices, with ecolodging emerging as a preferred option for conscious travelers. Ecofriendly operations not only reduce environmental impact but also strengthen brand identity and market differentiation. EcoLodging and Consumer Preferences explores the design, management, and marketing of environmentally responsible accommodations. The book discusses green certifications, energy efficiency, and waste reduction practices, alongside consumer motivations and perceptions of sustainability. It also examines pricing, brand loyalty, and storytelling in ecotourism. With datadriven insights and global examples, it provides practical strategies for balancing profitability and environmental responsibility in hospitality management.


Hospitality Design and Guest Experience(文景書局)

ISBN: 9781834410616 Year: 2026  Price: US$ 165.00
Author: Maria Rellie B. Kalacas
A b s t r a c t


The physical and emotional dimensions of hospitality design profoundly influence how guests perceive comfort, aesthetics, and brand identity. Design decisions shape not only functionality but also the quality of experience and emotional connection. Hospitality Design and Guest Experience examines spatial planning, sensory design, and sustainability in hospitality environments. The book discusses architecture, lighting, materials, and layout strategies that enhance guest satisfaction and operational efficiency. It also explores how digital technologies and biophilic design redefine modern hospitality spaces. Combining creative theory with practical design principles, it offers valuable insights for architects, interior designers, and hoteliers aiming to craft memorable guest experiences.


Hospitality Leadership(文景書局)

ISBN: 9781984600165 Year: 2026  Price: US$ 110.00
Author: Santiago Morales
A b s t r a c t


Examines service-driven leadership approaches that prioritize guest experience, staff engagement, and brand reputation.
Details talent management strategies for high-turnover environments, including training, recognition, and career pathways.
Explores crisis response in hospitality contexts-guest safety, public relations, and operational continuity.


Culinary Skills and Food Preparation(文景書局)

ISBN: 9781984618948 Year: 2026  Price: US$ 180.00
Author: Zara Knight
A b s t r a c t


Teaches knife handling, ingredient selection, and fundamental cooking techniques.
Covers food safety, kitchen hygiene, and meal presentation essentials.
Includes recipe development, menu planning, and time management in professional kitchens.


Hotel and Catering Operations(文景書局)

ISBN: 9781984618955 Year: 2026  Price: US$ 180.00
Author: Gabriel Bryant
A b s t r a c t


Explains front office, housekeeping, food service, and event management functions.
Highlights customer service standards, staff coordination, and guest satisfaction strategies.
Introduces inventory control, budgeting, and marketing practices in hospitality businesses.


Housekeeping Management(文景書局)

ISBN: 9781984619198 Year: 2026  Price: US$ 180.00
Author: Zachary Newman
A b s t r a c t


Details the organizational structure and responsibilities of the housekeeping department in hospitality settings.
Provides guidelines on cleaning standards, linen control, inventory, and guestroom inspection procedures.
Discusses staff training, scheduling, and safety protocols to maintain hygiene and guest satisfaction.


Room Service Management(文景書局)

ISBN: 9781984619204 Year: 2026  Price: US$ 180.00
Author: Holly Preston
A b s t r a c t


Explains coordination between kitchen, service staff, and front office for in-room dining.
Covers order processing, tray setup, service timing, and complaint resolution.
Focuses on cost control, menu planning, and revenue tracking for room service operations.


Bar Management and Control(文景書局)

ISBN: 9781984619211 Year: 2026  Price: US$ 180.00
Author: Ashton Coleman
A b s t r a c t


Teaches beverage preparation, bar setup, and responsible alcohol service.
Covers stock management, pricing strategies, and loss prevention methods.
Emphasizes customer interaction, compliance, and quality control in bar operations.


Guest Service Management(文景書局)

ISBN: 9781984619228 Year: 2026  Price: US$ 180.00
Author: Talia Watts
A b s t r a c t


Highlights guest experience standards, service etiquette, and hospitality protocols.
Discusses handling complaints, special requests, and loyalty-building strategies.
Provides tools for training, performance monitoring, and enhancing service delivery


Principles of Tourism and Hotel Management(文景書局)

ISBN: 9781984619235 Year: 2026  Price: US$ 180.00
Author: Weston Riley
A b s t r a c t


Introduces fundamental concepts of tourism systems, including demand drivers, destination lifecycle, and market segmentation.
Explores the interrelationship between tourism and hotel sectors, covering strategic planning, revenue management, and sustainable practices.
Examines government policies, industry regulations, and global trends shaping tourism growth and hotel development.


Hotel Operations and Management Techniques(文景書局)

ISBN: 9781984619242 Year: 2026  Price: US$ 180.00
Author: Amelia Doyle
A b s t r a c t


Details front-of-house and back-of-house workflows-from reservations and reception to housekeeping and maintenance.
Covers operational metrics such as occupancy rates, average daily rate (ADR), and revenue per available room (RevPAR) with practical management strategies.
Provides guidance on staffing models, cost control procedures, and technology integration for efficient hotel operations.


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